Customers on the Flow Barbados network were brought back online at 2 p.m., the company said today in a statement.
However, it warned, there might be some congestion as other markets come back online.
“Flow Barbados has restored full connectivity for customers who may have been experiencing issues with their mobile data, broadband, landline and television services earlier today.
“This issue also impacted other markets throughout the South Caribbean including Dominica, St Lucia, St Vincent, Grenada and Trinidad and Tobago,” the company said in a statement.
The loss of connectivity was attributed to a power outage on the Dutch Caribbean island of Curacao, which impacted a link that “provides critical capacity for local internet traffic”.
“As a result, customers in Barbados experienced degraded services such as slower internet speeds and intermittent buffering when using broadband and mobile data services.
“Our engineers worked to restore full connectivity and we also leveraged our resources across the Caribbean to ensure reliable connections were re-established and internet traffic is once again stable.
“As of 2 p.m. local time on Monday, December 7th, power has been restored to all of Barbados’ links, however, congestion on the network may occur as other markets come back online.”
Flow Barbados apologised to customers for the inconvenience. (PR/SAT)
