A Financial Management Company is searching for a reliable and qualified debt collector As part of our collections team, the debt collector will be responsible for contacting debtors, organizing payment plans, maintaining paper trails, and planning courses of action to recover outstanding debts. Candidates for this position should have exceptional organizational and communication skills, along with great interpersonal abilities.
Key Objectives
Reach or exceed set financial as well as non financial targets.
Identify, track, manage, and investigate delinquent customer accounts
Work closely with customers to negotiate payment arrangements
Follow up with customers to ensure payments are made in a timely manner
Use databases to monitor and update outstanding accounts
Key Responsibilities
Contact and track debtors, encouraging timely repayment
Create and implement debt collection courses of action
Negotiate specific payment plan arrangements with debtors
Skills Required
Outstanding interpersonal skills
Clear, persuasive verbal and written communication skills
Excellent negotiation skills supported by a problem-solving mindset
Professional phone etiquette
Preferred qualifications
Customer service experience
Knowledge of debt collection legal requirements
Experience working in a deadline-driven environment
Account management experience
Please email your resume along with 2 references to :[email protected]
