Sunday, April 21, 2024

Readers react to LIME layoffs

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The layoffs at LIME, Barbados’ main telecommunication service provider have left a bitter taste in the mouths of some of our readers.
Yesterday evening Managing Director Alex McDonald announced that the company had to cut 97 workers as a result of poor customer service and losses.
Our readers weighed in on this early new year development at the company, lamenting the job cuts, but also chiding the company on the delivery of poor service to the public.
This is what some had to say today.
Kim Lyn: “Families, children and Christmas debt must suffer now, at the start of a New Year. Sigh.”
Anthony Hendy: “Instead of you all sending home people you all should try very hard to keep the people and improve the service.”
Aicart Tracia: “I am at a total loss for words.”
Ama Wog Alleyne: “Barbadians need to collectively speak out against LIME. The Government is doing its best to save jobs and this is their third cut of workers.”
Keisha Weekes: “LIME does only think about themselves….as the year start this isn’t fair to the workers.”
Al Tered: “Sorry to the job losses, but customer service across Barbados is the pits. Sometimes people need to stop blaming the company and examine themselves and the way they treat customers. Why should I keep accepting the poor standards of service? Barbadians have got a long way to go in this area.”
Lynn Lucas: “LIME announced last year that the stores would be outsourced. Employees were given the option to be a part of that process. Customer service is poor throughout the island not only at LIME.”
Suzette Lashley:  “LIME should stop blaming their customer reps and blame their piss poor service. Their reps are an example of the service they deliver to the Bajan public, so instead of sending home 97 reps who by the way were trained by LIME, some of the executives need to go home as well as they are the ones who made the decisions to deliver such poor service.”

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