Friday, April 12, 2024

FLOW introduces online billing


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Columbus Tele-communi-cation (Barbados) Limited has announced the launch of its paperless billing service.

The company said it was being offered via its new electronic billing (e-billing) feature that will offer customers not only an alternative, convenient and secure way to view and pay their bills, but also the opportunity to go green and help persons less fortunate.

According to managing director of Columbus Barbados, Niall Sheehy, “It means customers will be able to see their bill as soon as it is available, without having to wait for it in the post, and will be able to access it at any time.

“With the convenience of e-billing and online payment, receiving and paying your bill can take less than two minutes. Plus issuing bills electronically will also save paper and help to reduce printing and postage costs, meaning it’s much better for the environment,” he explained.

“This is not the only thing that choosing the e-billing option will change. For every customer who opts not to receive their bill via post, FLOW will donate the collective amount to a charity or cause every quarter. Giving back to the community in a way that can help uplift someone’s spirits and/or situation. This is Columbus’ social commitment to Barbados so that we live true to our mission statement Don’t Predict The Future, Enable It.

In addition to the new e-billing feature, customers will also have access to two additional features. The first being the My Account Web Portal, where by customers can also pay their bills online and manage their accounts. This feature also keeps customers updated on current FLOW promotions.

The second feature is the Bill View feature, where Flow Video customers will be able to view their bill balances via their television using their set top boxes using their own password. (PR)


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