CIBC FirstCaribbean International Bank is continuing its expansion of products and services throughout the region.
As the organisation celebrated staff appreciation day last week, managing director of retail, business and international banking Mark St Hill told BARBADOS BUSINESS AUTHORITY that it has been a “very hectic” month for the institution, including the launch of a new platinum banking offering in Curacao and the opening of a new mini branch in Santa Cruz, Jamaica. The bank is also “putting the finishing touches” on another branch in Montego Bay, Jamaica”.
“So it is quite hectic, but what we are seeing across the majority of the countries is a significant increase year-over-year in sales, including credit sales which include loans and credit cards and the convenience products like internet banking and debit cards,” he noted.
In an environment where the bank was holding its own, St Hill said its staff deserved congratulations and recognition for the significant role they were playing.
“We are moving at a very quick pace in terms of trying to change our sales and service culture. We are doing a lot of training. We have been upgrading our systems over the years.
“So staff are called upon daily to execute across different initiatives and this is just one of our ways of saying thank you,” he said in reference to last Thursday’s staff appreciation day throughout the Caribbean.
Meanwhile, Donna Wellington, managing director of the Barbados operating company that includes the Organisation of Eastern Caribbean States and Belize, said the bank would definitely be instituting minimum savings rates ranging between one and two per cent.
“Most of our rates are going to be at the one per cent level with some products up to two per cent for the minimum savings rate,” she confirmed.
