Amidst complaints that clerks at the maintenance courts were driving some women to tears, the Registrar of the Supreme Court has said staff will continue undergoing customer service training.
Registrar Barbara Cooke-Alleyne made the comment as a guest on Starcom Network’s Brass Tacks Sunday.
Cooke-Alleyne, along with Chief Magistrate Christopher Birch, were fielding questions from mainly female callers about the service and treatment they received when they journeyed to court offices to collect child maintenance.
The Registrar apologised to several women who related their experiences on air.
Two of the women spoke of being reduced to tears and of feeling humiliated after their interaction with the clerks who, they said, made them feel as if they were begging for money. (HLE)
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