The Nation’s Online Editor Carol Martindale looks at What’s Trending in Barbados today.
News that hard times have hit the Pizza Man Doc business has touched some Barbadians today.
Gray Brome spoke of the effect the economic recession was having on his business in this week’s Business Authority.
This is what some had to say.
Cassandra Bowen: “So sorry to hear of your plight. You were instrumental in assisting many young men including my son in making pizza. I do hope that you can revamp the entire system and the business back on stream. Willing to help with the customer service training for your staff if you wish, just let me know. Best of luck to you.”
Carol Marshall: “Sorry to hear things are so ‘Gray’ pardon the pun, with you Doc but your staff for a long time lacked customer service training and if they have any, they found it necessary not to exercise it especially at the branch which you have sought to close. How ironic. I used to be a lover of that pizza but continued poor service turned me away. However, I have heard some very good things about your Speightstown branch. Maybe you need to use your flagship branch as a training ground for all staff and allow someone who knows about service training come in and lend some expertise especially now that you are retaining the same staff count. You may need to utilize some of that for training…”
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