I WISH to inform you of one of my worst experiences in history after travelling the world.
On July 30 I visited Barbados. My friend and I arrived at our accommodation at 4:30 p.m. we paid our balance of cash at the front desk.
The receptionist then took us to the room and I realised on the spot that she gave us no key.
On asking for the key she said we had to make a deposit of US$25 which was refundable on departing the facility.
That was not a problem. Mind you, if a room is rented I am entitled to a key for locking up when we are out and to enter on return.
That same night we had planned to go to a party and our Bajan friends picked us up at 12:30 a.m.
On returning to the apartment at 4 a.m. when my friend turned the key in the door something fell on the inside.
When the door was pushed further and we looked in, we saw all our clothes on the floor. The louvres were missing by the AC unit, the back door was open.
The place not as we left it. We called the receptionist area and no one answered. The police were then called. They took reports, statements, fingerprints and so on.
After, we were allowed to see what was missing; two digital cameras and a bottle of Vodka.
I can’t believe we came to a carnival event and our room was broken into and items were stolen to the worth of about US$400.
This is such a shame to Barbados. The police have got all this information: However, the owner never showed up to the hour we left – 6 a.m. with our bags to a friend’s house.
I called the owner the following morning to request our deposit and payments for the apartment which she said would be ready for us at 9 am.
We did not arrive until 12 noon for it. The staff never asked if we were okay, what was missing; how it happened. Not a single question.
She just slid the refund under the glass and that was it. I told the owner we had to be reimbursed for our cameras. Her reply was she couldn’t because they were not declared.
We were never told if we had to declare anything. This is poor business management and I would like to know how we can be compensated for our cameras.
DERYCK AGARRAT