Customers who have booked tickets on low-fares airline REDjet will not lose their seats because the company does not yet have approval to operate flights from Trinidad, REDjet said yesterday.
“All bookings made following the mid-April launch are, in fact, secure,” the company said in a statement.
“REDjet is giving all guarantees that, in spite of the delays coming out of Trinidad and Tobago, all persons who reserved tickets will not lose their seats as the grace period for booking without paying has been extended to facilitate the developments. Provided that the necessary additional clearances are given, the airline should be able to take payments as soon as Thursday,” REDjet said.
Business development director Robbie Burns said: “REDjet is committed to our promise to be a consumer champion and will work tirelessly to ensure that our consumers are not adversely affected or inconvenienced. We understand that there are legitimate concerns and, as such, are dedicated to building and maintaining consumer and market confidence.”
The company announced it would start a Caribbean service from Barbados to Trinidad on May 8.
But Civil Aviation authorities in Trinidad and Tobago are still processing the airline’s application and say it is unlikely the carrier will be able to start on that date.
REDjet said yesterday: “Operations from Barbados, Jamaica and Guyana are not affected by the delay and REDjet will announce this week if any of the Trinidad flights in May are affected.”
Trinidad Express
