Thursday, April 23, 2026

‘Let AI lift routine workload’

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Administrative professionals are being urged by the Governor of the Central Bank of Barbados to use AI rather than resist it.

Dr The Most Honourable Kevin Greenidge, addressing the Administrative Professionals’ Day Conference at the Lloyd Erskine Sandiford Centre yesterday under the theme Beyond the Desk: Elevating Excellence, Empowering Professionals, acknowledged that fear and anxiety around AI are valid.

However, he assured the more than 200 attendees that they were better positioned than they thought to benefit from it.

“AI can lift some of that routine weight from your shoulders. The repetitive drafting, the sorting of data, the filtering of that information to find out what matters. When you lift that routine weight, then you are free to spend more time and energy on the work that genuinely requires the human touch. Judgement, relationships, problem solving and the correct leadership that holds an office together,” he said.

He implored the professionals to understand both the capabilities and limitations of AI, stressing the need to verify the outputs, protect sensitive and confidential information and ensure humans remained in charge of the final product.

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